Careers
Help build a safer internet.
Join our mission to make world-class security accessible to everyone, and work with some of the top security-minded teams and organizations in the world.
Diversity, equity, and inclusion.
HackerOne is committed to creating an inclusive culture. We build teams, cultivate leaders, and foster a company culture that’s the right fit for every Hackeronie. We have a global presence, and we want to reflect that inside and out.
What our team says
Office locations
Open Positions
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Customer Account Executive, EMEA Enterprise
UK (Remote)
Position SummaryHackerOne is looking for a bright, highly motivated, self-starter, with excellent communication and interpersonal skills to join our sales team. The Enterprise Customer Account Executive for EMEA will focus on growing strategic relationships with our existing customers.
Mission of the Sales Team at HackerOneHackerOne is building a world class sales organization based on methodologies (Command of The Message & MEDDPICC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know how needed to scale our business.
Your Journey at HackerOne
- Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPIC and Value Negotiation training
- Focus on driving expansion within existing accounts. Responsible for strengthening existing customer relationships, renewals, and upsell
- Meet and exceed quarterly and annual sales quotas
- Develop strong C-level relationships and multi thread within a company
- Rapidly learn about security, vulnerability coordination, and bug bounty programs
- Work closely and collaboratively with Customer Success team to achieve highest customer satisfaction
- Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
- Use Salesforce.com for account and opportunity management. Use Clari for forecast management. Maintain an accurate monthly and quarterly sales forecast. Organization is key
- Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future
Who You Are
- 6+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
- Experience expanding product footprint within existing customers
- Ability to manage a strong sales process using a sales methodology (familiarity with Force Management a bonus)
- Demonstrable experience over-performing in a fast-paced, high-velocity environment
- Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
- Experience in working and leading virtual sales teams to close businessExcellent written and verbal communication skills, experience with account planning
- Evidence of over-achievement in past experiencesStrong work ethic and attention to detailIdeally will have experience with Salesforce.com, Clari, Google Apps, MS Office
Employment at HackerOne is contingent on a background check.
HackerOne ValuesHackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We DoHackerOne closes the security gap between what organizations own and what they can protect. HackerOne's Attack Resistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include Citrix, Coinbase, Costa Coffee, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Microsoft, PayPal, Singapore’s Ministry of Defense, Slack, the U.S. Department of Defense, and Yahoo. In 2021, HackerOne was named as a ‘ brand that matters ’ by Fast Company.
HackerOne is Digital FirstOur work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
#LI-Remote#LI-MR1
Apply Now -
Enterprise Account Executive, TOLA
NA Enterprise Account ExecutiveUNITED STATESSALES - Texas, Oklahoma, Arkansas, Louisiana
HackerOne is looking for a bright, highly motivated, self-starter with excellent communication and interpersonal skills to join our sales team. The Account Executive will focus on New Business bookings through the creation of sales leads, establishing ongoing rapport and closing business. The ideal candidate will have strong technical knowledge, the ability to effectively communicate with multiple stakeholders over the phone, through email and face-to-face, and shown success in operating with complex enterprise sales cycles.
HackerOne offers a clear career path with various opportunities to learn and grow. This position will report to the Director NA Enterprise Sales.
Your journey
- Responsible for full new business sales cycle from lead to close.
- Meet and exceed monthly, quarterly and annual sales quotas
- Territory development skills and ability to generate and qualify customer leads
- Conduct online and in person presentations and demonstrations of the HackerOne platform
- Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
- Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
- Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
- Use Salesforce for lead, account, and opportunity management
- Maintain an accurate quarterly sales forecast
- Properly transition new customers to our Customer Success and Account Management teams
- Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future
Who you are
- 3-5+ years of enterprise software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
- Ability to manage a strong sales process using both in person and online presentation tools
- Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
- Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
- Experience in working and leading virtual sales teams to close business
- Excellent written and verbal communication skills
- Evidence of over-achievement in past experiences
- Strong work ethic and attention to detail
- Competency with Salesforce, Google Apps, MS Office
- HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment
Employment at HackerOne is contingent on a background check.
HackerOne ValueHackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We DoHackerOne closes the security gap between what organizations own and what they can protect. HackerOne's AttackResistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. In 2021, HackerOne was named as a ‘brand that matters’ by Fast Company.
HackerOne is Digital FirstOur work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
#LI-EG1#LI-Remote
Apply Now -
Executive Assistant
Do you thrive in a fast-paced startup environment? Do you love conquering your to-do list, while helping others crush theirs? HackerOne is looking for a full-time Executive Assistant to support our Chief Customer Officer, Chief Operating Officer, and SVP of Engineering. The role requires that you support the leaders across the company and maintain and build upon the great work environment we’ve established for our employees.
The ideal candidate will be a self-starter, a problem solver, a great communicator, and detail oriented.
Because of the location/time zone of the executives this role supports, there is a strong preference for candidates based in or around the San Francisco Bay Area. Must be able to commute into the San Francisco office as needed for events and meetings.
Your Journey at HackerOne
- Be the primary support for the Chief Customer Officer, Chief Operating Officer, and SVP of Engineering. Assist other executive team members as needed
- Heavy calendar management using Google calendar in a rapid and ever-changing environment
- Coordinate both internal and external conference calls, meetings, and events
- Set up travel and accommodations
- Prepare, correct and approve monthly expense reports using Workday
- Complete projects and special assignments by establishing objectives, determining priorities, managing time, gaining cooperation of others, monitoring progress, problem solving and making adjustments to plans
- Serve as the face of HackerOne on behalf of your executives and help them build great relationships with internal stakeholders and external contacts
- Plan and execute on-site and off-site meetings, dinners, and events for the team
Who You Are
- 3-5 years of Administrative Assistant or Executive Assistant experience required
- Completed AA required, BA preferred
- Maintain professionalism and strict confidentiality at all times
- Outstanding communicator
- Extremely organized
- Detail oriented and results-driven producer
- Fast learner who searches for answers and doesn’t need to be told them
- A strong sense of urgency
- Strong technical skills: Google calendar, Google suite, Outlook, Powerpoint, Expensify, Salesfoce, Workday
- A passion for helping people and solving problems
- Event management, hospitality, office management, or customer service experience preferred, but not required
- HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment
Employment at HackerOne is contingent on a background check.
HackerOne ValuesHackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We DoHackerOne closes the security gap between what organizations own and what they can protect. HackerOne's Attack Resistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include Citrix, Coinbase, Costa Coffee, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Microsoft, PayPal, Singapore’s Ministry of Defense, Slack, the U.S. Department of Defense, and Yahoo. In 2021, HackerOne was named as a ‘ brand that matters ’ by Fast Company.
HackerOne is Digital FirstOur work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
#LI-Remote#LI-HM1
Apply Now -
Manager, Technical Services - India
HackerOne is looking for an experienced leader to join the Technical Services team. In this role you will lead a team of technical security analysts responsible for validating security vulnerability reports from some of the world's best hackers.The ideal candidate will be a dynamic and motivating leader with experience managing a distributed team of technical employees. This role reports to the Senior Director of Technical Services and can be performed from anywhere in India.
#LI-Remote#LI-EG1
Your Journey at HackerOne
- Hire and directly manage a distributed team of high-performing security analysts
- Instill a results oriented team culture focused on operational excellence and delivering a best-in-class experience for customers and security researchers
- Partner with your employees to find balance between professional development and individual career growth against daily operational priorities
- Foster an environment in which each team member feels safe, empowered and motivated
- Own a portfolio of initiatives that support our objectives and unlock new services we can offer to customers in need
- Model the HackerOne values (see below)
First week: During your first week you will go through our remote onboarding process, meet your team and gain a deeper understanding of how HackerOne executes our mission to empower the world to build a safer internet.
1-30 days: During your first 30 days, you will focus on building relationships with the members of your team through weekly 1-on-1 meetings and continue acclimating to the unique HackerOne culture.
30-60 days: During your first 60 days, you will partner with each of your employees to build a personalized career development plan with quarterly goals and establish performance expectations.60-90 Days : During your first 90 days, you will partner with the entire leadership team to build a portfolio of initiatives you will own.
Beyond 90 days: Empower your team to continuously seek opportunities for improvement and resolutely focus on the key results that matter most to customers and researchers.Who You Are
- BA or BS degree in a technical discipline
- 3+ years of experience leading a technical team in the Information Technology domain
- Excellent verbal and written English communication skills
- Strong leadership and a passion for nurturing careers
- Familiarity with information security concepts
- Ability to prioritize and organize operationally complex work, with great attention to detail
- Passion and a love of what you do!
- HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment
Employment at HackerOne is contingent on a background check.
HackerOne ValueHackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We DoHackerOne closes the security gap between what organizations own and what they can protect. HackerOne's AttackResistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. In 2021, HackerOne was named as a ‘brand that matters’ by Fast Company.
HackerOne is Digital FirstOur work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
Apply Now -
Product Security Analyst, EMEA
HackerOne is looking for security-minded, customer-service oriented individuals to join the team responsible for HackerOne’s Fully Managed service offering. You will be responsible for vetting security vulnerability reports from some of the world's best hackers being submitted to Fortune 500 and other companies as part of their bug bounty programs. You will have the opportunity to work with some of the best hackers in the world and the security teams behind some of the most competitive bug bounty programs, gaining hands-on experience with thousands of vulnerabilities unique to HackerOne's customers.
The ideal candidate will be a self-starter, a problem solver, a great communicator, and detail oriented.
This role requires that you have both excellent communication skills to serve as the glue between the hacker community and companies running bug bounty programs, as well as the technical capacity to ensure every bug report is reproducible and provides value to each customer. This job can be based in the following EMEA areas: United Kingdom, Netherlands, Italy, Ireland or Austria.
#LI-Remote#LI-EG1
Your Journey at HackerOne
- Review incoming vulnerability reports and reproduce issues, assessing the severity and impact of each issue within the context of each organization’s threat model
- Work with hackers to identify missing information in reports, as well as help educate the community when reports are incorrect
- Write a brief summary for each report, including clear reproduction steps, the impact of the issue, and remediation advice
- Coordinate with our Customer Success team and customers to ensure smooth triage workflows for any programs you work with
- Ensure clear and efficient communication between hackers and customers
- Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success
Who You Are
- Top notch communication skills: need to be able to firmly, yet politely, respond to non-issues, as well as identify legitimate issues and communicate them to security teams in an easy to understand format
- Strong technical knowledge around web application security: ability to identify and reproduce reported vulnerabilities, as well as assess contextual risk
- In-depth knowledge of security fundamentals, including OWASP Top 10 and other common application security vulnerabilities. The Web Application Hacker’s Handbook is a great resource to be familiar with.
- Familiarity with and ability to calculate CVSS ratings for identified vulnerabilities based on an understanding of each customer’s threat model.
- Familiar with vulnerability disclosure and bounty programs, including: report formatting and content, confidentiality and disclosure processes, the importance of clear and quick communication between hackers and customers, program policies, etc.
- Ability to prioritize and organize operationally complex work, with great attention to detail
- English fluency
- HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment
Employment at HackerOne is contingent on a background check.
HackerOne ValueHackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We DoHackerOne closes the security gap between what organizations own and what they can protect. HackerOne's AttackResistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. In 2021, HackerOne was named as a ‘brand that matters’ by Fast Company.
HackerOne is Digital FirstOur work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
Apply Now -
Product Security Analyst, US/Canada
HackerOne is looking for security-minded, customer-service oriented individuals to join the team responsible for HackerOne’s Fully Managed service offering. You will be responsible for vetting security vulnerability reports from some of the world's best hackers being submitted to Fortune 500 and other companies as part of their bug bounty programs. You will have the opportunity to work with some of the best hackers in the world and the security teams behind some of the most competitive bug bounty programs, gaining hands-on experience with thousands of vulnerabilities unique to HackerOne's customers.
The ideal candidate will be a self-starter, a problem solver, a great communicator, and detail oriented.
This role requires that you have both excellent communication skills to serve as the glue between the hacker community and companies running bug bounty programs, as well as the technical capacity to ensure every bug report is reproducible and provides value to each customer. This job can be based anywhere in the United States or Canada.
#LI-Remote#LI-EG1
Your Journey at HackerOne
- Review incoming vulnerability reports and reproduce issues, assessing the severity and impact of each issue within the context of each organization’s threat model
- Work with hackers to identify missing information in reports, as well as help educate the community when reports are incorrect
- Write a brief summary for each report, including clear reproduction steps, the impact of the issue, and remediation advice
- Coordinate with our Customer Success team and customers to ensure smooth triage workflows for any programs you work with
- Ensure clear and efficient communication between hackers and customers
- Proactively identify and solve issues, as well as accept and quickly respond to delegated work; as we are distributed, being able to win as a team to solve problems is critical to our success
Who You Are
- Top notch communication skills: need to be able to firmly, yet politely, respond to non-issues, as well as identify legitimate issues and communicate them to security teams in an easy to understand format
- Strong technical knowledge around web application security: ability to identify and reproduce reported vulnerabilities, as well as assess contextual risk
- In-depth knowledge of security fundamentals, including OWASP Top 10 and other common application security vulnerabilities. The Web Application Hacker’s Handbook is a great resource to be familiar with.
- Familiarity with and ability to calculate CVSS ratings for identified vulnerabilities based on an understanding of each customer’s threat model.
- Familiar with vulnerability disclosure and bounty programs, including: report formatting and content, confidentiality and disclosure processes, the importance of clear and quick communication between hackers and customers, program policies, etc.
- Ability to prioritize and organize operationally complex work, with great attention to detail
- English fluency
- HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment
Employment at HackerOne is contingent on a background check.
HackerOne ValueHackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We DoHackerOne closes the security gap between what organizations own and what they can protect. HackerOne's AttackResistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. In 2021, HackerOne was named as a ‘brand that matters’ by Fast Company.
HackerOne is Digital FirstOur work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
Apply Now -
Renewal Specialist, EMEA Enterprise Accounts
Renewal Specialist, EMEA Enterprise AccountsUnited Kingdom - Remote
HackerOne is looking for a bright, highly motivated, self-starter, with excellent communication and interpersonal skills to join our sales team. The Renewal Specialist will focus on managing the renewal process for Enterprise accounts. This position reports to Senior Manager, Account Management EMEA. The ideal candidate has a history of exceeding sales targets and at least 2 years working with Enterprise customers or equivalent. A minimum of 2 years of relevant experience managing renewals in a complex sales environment. Security industry knowledge is not a requirement but a plus!
THE TEAMHackerOne is building a world class sales organization based on methodologies (Command of The Message & MEDDPIC) proven to drive success. We are company builders who aspire to grow both our own skills and the organizational know-how needed to scale our business. Our mission, as the Renewals Management Team, is to renew and nurture existing customers to help them run a world class security program by leveraging our products, services and global army of hackers.
YOUR JOURNEY AT HACKERONE
- Onboarding at HackerOne: Sales Bootcamp, Command of the Message, MEDDPICC and Value Negotiation training
- Career Path: Career Ladder across Sales Roles (New and Customer based sales roles: Leadership and Individual Contributor roles) and across Customer Success functions.
- Focus on developing relationships across existing Enterprise accounts to renew contracts in a timely fashion.
- Work closely with Enterprise Customer Account Executives to align the renewal strategy to the broader account strategy.
- Meet and exceed quarterly and annual renewal quotas and additional renewal metrics.
- Strong negotiation skills with business, procurement and legal points of contacts.
- Rapidly learn about security, vulnerability management, attack resistance management and bug bounty programs.
- Work closely and collaboratively with the Customer Success team to achieve highest customer satisfaction and retention.
- Understand a customer’s needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges.
- Use Salesforce.com for account and opportunity management.
- Use Clari for forecast management, use Gainsight for customer experience.
- Maintain an accurate monthly and quarterly sales forecast - Organization is key.
- Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future
- Drive the team, company and mission forward
WHO YOU ARE
- 2+ years of software or web technologies renewal sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
- Demonstrable experience over-performing in a fast-paced, high-velocity environmentAdept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
- Experience in working virtually with others to renew business
- Excellent written and verbal communication skills
- Evidence of over-achievement in past experiences
- Strong work ethic, attention to detail and organization
- Competency with Salesforce.com, Clari, Google Apps, Gainsight
- HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment.
Employment at HackerOne is contingent on a background check.
HackerOne ValuesHackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We DoHackerOne closes the security gap between what organizations own and what they can protect. HackerOne's AttackResistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. In 2021, HackerOne was named as a ‘brand that matters’ by Fast Company.
HackerOne is Digital FirstOur work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
#LI-Remote#LI-MR1
Apply Now -
Security Compliance Manager
Security Compliance Managers at HackerOne are Individual Contributors responsible for the company’s compliance with industry standards and best practices. The role will focus on FedRAMP as well as maturing the controls and processes in place to protect HackerOne.
This position reports to the Director, Security Compliance who reports to the CISO. The Security Compliance Team works closely with other business units to advise on risk, consult on compliance and privacy requirements, build security awareness, enforce policies, respond to customer sales questions, comment on contracts, perform audits, and manage third-party due diligence.
You'll also partner with various groups including Engineering, Product, Legal, and Human Resources to prepare for audits as well as ongoing improvement of Podium’s compliance program.
#LI-Remote#LI-CK1
What You'll Do
- Responsible for HackerOne’s FedRAMP Li-SaaS package
- Manage ConMon on a monthly basis
- Meeting with HackerOne’s Sponsor regularly
- Coordinate w/ Auditor and Sponsor on Significant Change Requests
- Take the lead on annual FedRAMP assessments
- Manage and update security technology policies
- Collaborate with various teams to implement and improve existing controls and processes
- Support the compliance security audits (SOC2, ISO 27001, and ISO 27701)
- Assist in the relationship with external auditors
- Support the effective cadence for reviews of common controls and practices with the appropriate internal groups
- Work with the appropriate groups to gather evidence for compliance audits
- Help drive the maturity of our compliance program while maintaining HackerOne’s unique culture and core values
- Conduct regular internal audits and report on progress as well as gaps needing further attention and improvement
- Assist in building roadmaps and long-term vision in partnership with the security and privacy team
- Partner with Sales and Legal teams to respond to security questions and contractual provisions
- Partner with Marketing teams to create customer materials describing security and audit programs
- Participate in Vendor and Partner relationships to conduct security reviews
- Document non-conformities and follow up with business leaders to address
Who You Are
- Bachelor's degree in Information Systems or a related field, or equivalent training, fellowship, (or equivalent work experience)
- 5+ years experience leading FedRAMP, SOC2, ISO 27001, HIPAA, PCI and/or other industry audits
- At least 3 years experience with FedRAMP and Continuous Monitoring
- In depth knowledge of the NIST 800-53 requirements and the FedRAMP authorization processes and be able to translate them into requirements for internal teams
- Understand complex technical security architectures (including cloud architecture) and apply that to certification and compliance projects as needed
- Familiarity with SaaS businessesExperience leading assurance engagements from planning, walk-throughs, evidence gathering, testing, and reporting
- Strong written and oral communication skills
- Familiarity with AWS and its services
- Ability to partner with groups to find innovative solutions that meet requirements
- Creatively seek out issues and implement solutions
- Strong collaborative and communicative skills in fast-paced company environment
- Passionate about compliance and cybersecurity
- Weigh several, often conflicting, constraints and make decisions
Employment at HackerOne is contingent on a background check.
HackerOne Values
HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We Do
HackerOne closes the security gap between what organizations own and what they can protect. HackerOne's AttackResistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. In 2021, HackerOne was named as a ‘brand that matters’ by Fast Company.
HackerOne is Digital First
Our work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
Apply Now -
Solutions Architect, EMEA (Post-Sales)
HackerOne is looking for a Solutions Architect to join our team and help some of our largest customers secure their products! This is a perfect role for someone who knows cybersecurity, has deep knowledge of common security vulnerabilities, and enjoys helping others level up their knowledge. You will be a customer facing architect who is involved in the technical delivery, implementation, and advisory components of our customer success team. They work closely with some of our largest customers, helping plan, launch, and run amazing bug bounty and vulnerability disclosure programs. We work directly with our customers to ensure that their bug bounty programs are successful and driving meaningful results for their security teams.
This is a post-sale role inside HackerOne’s Customer Success department, reporting into the Senior Manager of Security Advisory Services. The job can be performed on-site from our offices in London and Groningen (The Netherlands) and also remotely from anywhere in the UK, Netherlands, and many other European Union member states.
#LI-Remote#LI-EG1
Your Journey at HackerOne
- Use your security knowledge to help customers initiate, plan, launch, and operate bug bounty and vulnerability management programsWork with customers of all skill levels, from customers who have never done a bug bounty before, to industry veterans
- Interview customers to understand their threat model and attack surface and translate this into a technical account plan
- Help customers define scope and a test plan that will drive the results they’re looking for
- With our Community team, source hackers with talents that match the programs you help operate
- Advocate and consult with customers on the security issues they encounter through their program
- Break down complex security concepts to customers with various levels of security experience
- Monitor the health of customer programs to ensure they are getting the maximum value from their program, and that they’re set up to keep hackers engaged and finding vulnerabilities
- Plan, run and manage the delivery of security assessment projects for customers
- Use your security expertise to identify and execute new process improvements, playbooks, and shared tooling that increase the program success rate and make scalable improvements across the Customer Support team
- Take feedback from customers and work with product/engineering to develop our product feature roadmap
- Use your security expertise to provide input to product and engineering on potential new features, prototype designs, etc.
- Support Customer Success Managers and other parts of the organization by handling escalations that require technical and security expertise
Who You Are
- Required Experience:
- 2+ years of application security experience, understand security fundamentals and common vulnerabilities (e.g. OWASP Top 10). Knowledge of bugs is very important for this role.
- 2+ years of customer-facing application security consulting experience. Some of this should include helping non-technical stakeholders understand security topics. Example roles include: delivery of security consulting, a client facing penetration tester, worked with customer to improve vulnerability management, etc. Alternatively, you have set up and run a bug bounty program for a large organisation
- Excellent verbal and written English communication skills, and the ability to demonstrate empathy with multiple audiences
- Nice to Have:
- You are keen on adopting best practices from the best in the world, while also relentlessly innovating to bring security into the modern, digital-first era
- Ability to prioritize and organize a technically complex portfolio of work, with great attention to detail
- A desire to advocate for both hackers and customers and skills to help influence and guide both parties to be successful
Employment at HackerOne is contingent on a background check.
HackerOne ValueHackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We DoHackerOne closes the security gap between what organizations own and what they can protect. HackerOne's AttackResistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. In 2021, HackerOne was named as a ‘brand that matters’ by Fast Company.
HackerOne is Digital FirstOur work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
Apply Now -
Staff Software Engineer, Assessments
As Staff Software Engineer, you will work with Product Managers and Designers to be the technical lead for a variety of challenging projects. When you are not leading a project, you are a collaborative and effective software engineer and team member. You will interact with one of the most vibrant communities of security researchers and hackers in the world, and use this experience to build delightful features and products for them, as well as the thousands of companies who trust HackerOne with their cybersecurity.
As Staff Engineer, you will join the team working on Assessments, which includes an exciting new offering, H1 Pentest, that allows companies to leverage the vast pentesting experience of our hacker community. HackerOne was recently named as a leader in GigaOm’s ‘Penetration Testing as a Service (PTaaS) Radar’ report. To bolster this position, there will be plenty of challenging projects for the engineering squads working in this product area.
As Staff Engineer, you combine broad technological expertise, deep domain knowledge, and an unquestionable dedication to business objectives as you intersect with the engineering organization. You seek leadership responsibilities, identify and spearhead new initiatives, and make systematic improvements to technical weaknesses you find in your squad’s codebase, and in shared codebases across the company.
Your Journey at HackerOne
- Your first day will start with a warm welcome during our company onboarding day. Your laptop will have been shipped to you. After the onboarding day, you will be set up and ready to go!
- Your first 30 days will be focused on getting to know our HackerOnies. You will join your new squad and begin engineering onboarding - getting to know the technology stack (Ruby on Rails + GraphQL + Apollo + ReactJS + many more)
- Within 60 days, you will have committed a bunch of code to our repositories and will start developing a knack for being a fast and effective software engineer on our codebase.
- Within 90 days, you will have led your first engineering project and will start onboarding for the Tech Lead role. In this role, you will be the main point of contact for the Product Manager and Designer on your squad to provide input on technical viability of solutions that are under consideration.
- Beyond 90 days, you will be a fully fledged software engineer and ready to take on the Tech Lead role in the Assessments squad.
Who You Are
- You are at first a tech-savvy person who likes to work with people and teams
- You can help build a team and cultivate innovation, driving cross-functional collaboration and execution of projects across multiple teams
- You have 8+ years of (open source) development experience within a SAAS environment
- You know how to make a strong impact at a company level
- You champion new initiatives around architectural improvements
- You are able to coordinate efforts around new initiatives with senior engineers, product managers, and you can act as a team lead in defining activities of others when needed
- You are an inspiring mentor who facilitates other engineers’ success
- HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment.
Employment at HackerOne is contingent on a background check.
HackerOne ValuesHackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We DoHackerOne closes the security gap between what organizations own and what they can protect. HackerOne's Attack Resistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include Citrix, Coinbase, Costa Coffee, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Microsoft, PayPal, Singapore’s Ministry of Defense, Slack, the U.S. Department of Defense, and Yahoo. In 2021, HackerOne was named as a ‘ brand that matters ’ by Fast Company.
HackerOne is Digital FirstOur work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
Apply Now -
Strategic Account Executive, West
HackerOne is looking for a bright, highly motivated, self-starter with excellent communication and interpersonal skills to join our sales team. The Strategic Account Executive will focus on both New Business bookings as well as expansion of a portfolio of HackerOne's most strategic named accounts. The ideal candidate will have strong technical knowledge, the ability to effectively communicate with multiple stakeholders over the phone, through email and face-to-face, and shown success in operating with complex enterprise sales cycles.
HackerOne offers a clear career path with various opportunities to learn and grow. This position will report to the Director NA Enterprise Sales.
Your Journey at HackerOne
- Responsible for full sales cycle from lead to close
- Territory will be a mix of named and greenfield strategic accounts
- Meet and exceed annual sales quotas
- Territory development skills and ability to generate and qualify customer leads
- Conduct in person and online presentations and demonstrations of the HackerOne platform
- Rapidly learn about Internet security, vulnerability coordination, and bug bounty programs
- Work closely and collaboratively with Sales Development Reps to develop and implement appropriate prospect communication plans
- Understand a prospect's needs and challenges to effectively communicate how HackerOne will address those needs or help solve those challenges
- Use Salesforce for lead, account, and opportunity management
- Maintain an accurate monthly and quarterly sales forecast
- Properly transition new customers to our Customer Success team
- Bring your strategies, learnings, and ideas to advance HackerOne's values, unique culture, and vision for the future
Who You Are
- 5+ years of software or web technologies sales experience selling to a technical audience (experience in the Internet security market and/or SaaS a plus)
- Ability to manage a strong sales process using both in person and online presentation tools
- Demonstrable experience over-performing in a fast-paced, high-velocity sales environment
- Adept at understanding and articulating new technologies, and mapping the respective value propositions to customer needs
- Excellent written and verbal communication skills
- Evidence of over-achievement in past experiences
- Strong work ethic and attention to detail
- Competency with Salesforce
- HackerOne is a digital first company, and all employees must be able to work and excel in a remote environment
Employment at HackerOne is contingent on a background check.
HackerOne ValueHackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We DoHackerOne closes the security gap between what organizations own and what they can protect. HackerOne's AttackResistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. In 2021, HackerOne was named as a ‘brand that matters’ by Fast Company.
HackerOne is Digital FirstOur work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
#LI-Remote#LI-EG1
Apply Now -
Technical Engagement Manager
HackerOne is looking for a Technical Engagement Manager to join our team and help some of our largest customers run their hacker-powered vulnerability assessment and penetration testing programs! This is a perfect role for someone who deeply understands the penetration testing process, has knowledge of common security vulnerabilities, and enjoys working with customers to improve their security posture while engaging daily with our global community of hackers. As a Technical Engagement Manager, you own the technical delivery and implementation of all penetration testing and vulnerability assessment products. You will work closely with customers large and small to scope, plan, schedule, and report on penetration testing projects.
This is a technical delivery role inside the Customer Success department and reports directly into the Head of Security Assessments. The job can be performed remotely from anywhere in the United States or Canada.
Your Journey at HackerOne
- Plan and run multiple complex Pentest and Challenge engagements across various customers, coordinating with both customers and the H1 Pentester Community
- Help customers scope out large and complex Pentest engagements
- Develop test plans for H1 Pentest programs and H1 Challenges that align with customer goals and drive desired outcomes and results
- Maintain existing and develop new testing methodologies across various different types of attack surface
- Represent HackerOne’s Assessment delivery process and methodology to our customers’ business leaders and executives
- Expectation setting and clear communication with key stakeholders both internally and in our customer organizations
- Work with the H1 Community team to schedule and staff each engagement with the best-suited Pentesters
- Collect and organize assessment scope and documentation, confirm access to assets and working credentials for the Pentesters in advance of Pentest launch
- Work alongside many great Lead Pentesters from our global Pentester Community
- Collaborate Pentesters during testing to ensure full coverage of the defined scope, provide support and testing updates to customers, and handle any escalations that may come up during the engagement
- Ensuring quality & technical accuracy for all customer deliverables produced during an engagement
- Drive on-time and satisfactory delivery of each engagement
- Present technical findings and vulnerability details to our customers’ business stakeholders during Pentest and Challenge wrap-up calls
- Lead and coordinate internal initiatives focused on efficiency and scalability
- Active SME contribution in bringing new Assessment types to market
Who You Are
- 4+ years of experience delivering penetration testing engagements in several core competency areas including web applications, mobile applications and networks
- 3+ years experience in a customer-facing role
- Have a mature understanding of coverage and risk as an outcome of Pentesting as it relates to product security posture and business needs
- Deep understanding of vulnerabilities, common attack vectors and how to resolve them
- Demonstrated ability to translate complex technical concepts into language that is understood by non-technical audiences
- Relevant offensive security certifications preferred (eg: OSCP, OSCE, CEH, CompTIA Security+)
- Contributions to the security community such as research, public CVEs, bug-bounty recognitions, blogs, etc. is a plus
- You are keen on adopting best practices from the best in the world, while also relentlessly innovating to bring security into the modern, digital-first era
- You believe “Because this is how we’ve always done it” may just be one of the most dangerous phrases in existence
Employment at HackerOne is contingent on a background check.
HackerOne ValuesHackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence , creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.
What We DoHackerOne closes the security gap between what organizations own and what they can protect. HackerOne's AttackResistance Management blends the security expertise of ethical hackers with asset discovery, continuous assessment, and process enhancement to find and close gaps in the ever-evolving digital attack surface. This approach enables organizations to transform their business while staying ahead of threats. Customers include The U.S. Department of Defense, Dropbox, General Motors, GitHub, Goldman Sachs, Google, Hyatt, Lufthansa, Microsoft, MINDEF Singapore, Nintendo, PayPal, Slack, Starbucks, Twitter, and Yahoo. In 2021, HackerOne was named as a ‘brand that matters’ by Fast Company.
HackerOne is Digital FirstOur work is optimized for asynchronous collaboration, knowledge management, and decision-making. HackerOne is creating an industry, and to do that, we must employ the most creative, forward-thinking distributed talent in the market. Our remote model allows employees to contribute to our mission while providing time and location flexibility which are core elements to a healthy relationship between professional and personal pursuits.
#LI-Remote#LI-EG1
Apply Now