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HackerOne Response

Your always-on vulnerability response process (VDP)

Receive, manage, and track incoming vulnerability disclosures with the industry’s most trusted and reputable ethical hackers.

Demonstrate security maturity and comply with mandates. Partner with a vulnerability disclosure program (VDP) pioneer whose triage team validates vulnerability submissions so you can focus on remediation using our vulnerability management tools .

Understand your vulnerability severity and impact

HackerOne Response segments vulnerability impact based on CVSS severity levels so you can remediate the most critical vulnerabilities first .

Streamline your operations and reduce overall risk

Having a fully managed VDP in place gives you a reliable way to receive and track vulnerabilities.

Show proof of compliance with security frameworks

Pass audits and prove compliance with security frameworks and mandates with Response— the only FedRAMP-authorized vulnerability disclosure program.

A VDP is a centralized process for anyone to report security flaws in an organization’s internet-facing applications. VDPs need to include a trusted methodology for organizations to receive and triage these reports. VDPs increase security postures by inviting the community of cybersecurity researchers to submit reports via a platform that facilitates program scope, prioritizes vulnerabilities by severity, and tracks remediation progress.

Responsible Vulnerability Disclosure

Turn a disruptive process into your competitive advantage

With a NIST best-practice VDP you have a well-defined process for finding and fixing your vulnerabilities—before they can be exploited.

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End-to-end program management

Partner with security experts from start to finish

We provide guidance on policy and scope creation, manage your program launch, and share insights and analysis on your VDPs success. Our triage team supplies remediation guidance so you can focus on fixing vulnerabilities.

Receive policy creation and launch guidance from expert program managers.
Leverage our community experts to communicate effectively with hackers.
Plug security holes quickly with help from our triage team that prioritizes vulnerabilities for you.

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Detailed data analytics

Know your vulnerabilities inside and out

See your most common vulnerability types, number of overall reported vulnerabilities, and vulnerabilities by criticality to understand your attack surface. Understand your mean time to remediate (MTTR) so you can improve your operational processes.

Streamline your SDLC by seeing which asset types are most prone to vulnerabilities.
Learn which vulnerabilities stay open the longest and understand your mean time to remediate.

We consider HackerOne an integral part of our critical vulnerability testing and an opportunity to connect with talented cybersecurity researchers worldwide.

See how hacker-powered security helps GM put pedal to metal

Kevin Tierney

Vice President, Chief Cybersecurity Officer

We need to understand where our weaknesses are in order to fix them, and there is no better way than to open it up to the global hacker community.

See how VDPs Defend the US federal government against cyber attacks

Chris Lynch

Director of Defense Digital Service, DoD

A greater amount of diverse vulnerabilities allows us to identify and improve our SDL more efficiently and … to keep learning new trends and approaches about vulnerabilities, new attack vectors, and blind spots.

See how Mercado Libre uses a VDP to secure their SDLC

Alejandro Federico Iacobelli

Application Security Senior Manager, Mercado Libre

One of the best ways for us to augment our internal security team is to work with the hacker community. This was a pain before HackerOne but now is significantly easier.

See how Shopify and HackerOne’s partnership powers e-commerce